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Assign a Jira issue to Jira User using RestApi

This bot will assign an issue to JIRA users using JIRA REST API.

Top Benefits

  • This bot assigns all the issues in JIRA service desk to a user, quickly, without any technical supervision. Easy Integration with JIRA Service desk Application.

This bot is designed to work for any user by simply plugging this bot in existing or new task.The objective of this Bot is to automatically assign the issues in the JIRA service desk to the JIRA users.

Bot will automatically assign the issues which are in open state to the Jira users. User details are maintained in an excel document. Based on the Issue key from the unassigned Issues queue the user will be assigned to that Issue. In this process REST API URL is used to pass the assignee name.

Key Use Case:

The new Issue Tickets which were created by the support team will be added into the Unassigned Issues queue. Then the user is allocated for the newly opened issue ticket by the Administrator or by the Project Manager.

Get Bot

Free

Applications
Business Process
Category
Security
Passed third-party anti-virus scan conducted by Automation Anywhere.
Downloads
191
Vendor
Automation Type
Bot
Last Updated
August 25, 2018
First Published
August 23, 2018
Support

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Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • JIRA Service Desk Login.
    Inputs:
    • vUserlistExcelpath
    • vAssigneename
    • vIssueKey
    • vRowcount
    • vtableURL
    • vJIRAUsename
    • vJIRAPassword