Cisco Unified Communication Manager Bot

This bot will be useful to automate monitoring of the Cisco Unified Communication Manager system, related services, and generate complete reports

Top Benefits

  • Useful for Cisco contact center department
  • Perform an error prone preventive maintenance activity
  • Fast and efficient monitoring whenever you need it
  • Get all required details in a single consolidated Excel report
  • Continues monitoring without human involvement

Tasks

  • Read configuration file and store data to user created variable
  • Create folder structure, delete existing downloaded files and copy the blank report Excel sheet to output folder
  • Launch Cisco CM portal and login
  • Go to CTI route point, phones and license management tabs to capture details
  • Also capture details from service activation and control center tabs, and logout
  • Open Cisco CM Report Excel sheet, insert the fetched data from the CSV file, save and close the workbook
  • Alert user by email along with the report Excel sheet when the task is completed

This bot will be useful to automate monitoring of the Cisco Unified Communication Manager system, related services, and generate complete reports. Hence with the help of this bot, the entire process can be automated without any human involvement.

The bot can be scheduled to run as per business requirements on predefined intervals which can be hourly/daily/weekly or any desired time and at the end of the execution, a consolidated detailed report will be attached and sent to the respective configured email ID.

Apart from listed, we can also automate the Cisco Contact Center related tasks/processes such as administration related tasks, call routings settings, advanced features, bulk administration, user management, etc.

Success!

The download of Cisco Unified Communication Manager Bot will begin shortly.

In your Control Room, use the ‘Import’ button to load the downloaded file into your Automations.

Buy Now

$500 USD per bot
Annual Subscription

Free 30-Day Trial

Request quote for more purchase options

Bot Security Program
Level 1
Applications
Business Process
Category
Vendor
Automation Type
Bot
Last Updated
July 29, 2021
First Published
June 18, 2021
Platform
11.3.3
ReadMe
ReadMe
Support

Bot Security

Level 1
  • All bots on Bot Store have passed a malware scan.

Bot Security Program

Automation Anywhere Bot Security is the RPA industry’s first of its kind bot security framework. In partnership with cyber security experts, Bot Security encompasses four (4) progressive levels of security designation. All bots including those built in-house or procured from Bot Store, can now be deployed reliably with secure bot development practices in alignment with prevailing Confidentiality, Integrity, and Availability (CIA) cybersecurity principles and best practices. View full Bot Security details.

See the Bot in Action

Process flow
Configuration file
Report Sheet 1
Report Sheet 2
Report Sheet 3
Report Sheet 4
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Process flow
Configuration file
Report Sheet 1
Report Sheet 2
Report Sheet 3
Report Sheet 4

Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Cisco Unified Communication Manager 12.5.x
  • Microsoft Excel 2013 or 2016
  • Configuration.txt
  • CiscoCommunicationManagerReports.xlsx

About Bot Store

Automation Anywhere's Bot Store accelerates your robotic process automation initiatives by offering pre-built automations and plug-and-play integrations, so that complex business processes can be automated in days.

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