Scheduled Change Request

The Bot fetches change request details from ServiceNow and performs the task mentioned in the change request.

Top Benefits

  • Helps to schedule the change during non-business hours & no manual intervention required.
  • Less time involved in executing the change process
  • Freeing of workforce to focus on tasks that add greater value
  • Intelligence to think, act, and analyze the way human beings do


  • The Bot is triggered when a change is in approved/implement stage in ServiceNow
  • It fetches inputs from ServiceNow REST API.
  • The Bot handles change requests such as service restart, server restart, database backup, etc
  • It logs into the terminal server and runs the necessary tasks mentioned in the service request.
  • It closes the request once it is attended

Change creates a change request in ServiceNow for restarting an application service in a server. ServiceNow verifies whether the change is approved and initiates the Bot exactly at the planned/scheduled time. Bot restarts the service mentioned in the change request and moves it to Review state.

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$5000 USD per bot
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Bot Security Program
Level 1
Business Process
Automation Type
Last Updated
January 14, 2020
First Published
January 14, 2020
Enterprise Version

See the Bot in Action

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change request
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Setup Process


Download the Bot and follow the instructions to install it in your AAE Control Room.


Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)


That's it - now the Bot is ready to get going!

Requirements and Inputs

  • ServiceNow
  • Linux Server