FAQ

What are the benefits of paid bots?

  • Production Ready: Reviewed for installation, functionality and bot development best practices
  • Rapid Onboarding: Receive up to two hours of installation support on the purchase of the bundle
  • Supported: Post installation, Level 1-3 support is available through the Automation Anywhere Helpdesk
  • Security Reviewed: All bots passed a comprehensive review based on our published security best practices

Where to find pricing information for paid bots?

Pricing can be found on the Bot Store details page for the listing.

How to buy bots?

  • Contact the Automation Anywhere account manager
  • Click on the Start Free Trial button in the Bot Store details page for the listing

Where to find pricing information for paid bots?

Pricing can be found on the Bot Store details page for the listing.

Is there a free trial for these bots?

Every paid bot comes with a free 30-day trial. You may cancel your order at any time within the trial period.

Is a license required to run paid bots?

Yes, each paid bot will be delivered with a unique license key. Paid bots are licensed based on an annual subscription with unlimited use within a single Control Room.

Where can I find the license for the bot?

The license for the bot can be found in the “My Downloads” section once you start your free trial. You have to be logged in to your Bot Store account to access the license.

Will the source code for the paid bots be provided?

Yes, bots provided by Automation Anywhere come with the source code, allowing customers to perform code audits, or extend the functionality of the bots.

What system requirements are needed to run paid bots?

You will need to have Automation Anywhere Enterprise version 11.0 and higher to use the paid bots.

What security verifications were completed for paid bots?

Paid bots have been scanned for malware using a third-party anti-virus engine.  The source code has also been reviewed internally against a set of security checks for certain software vulnerabilities. These checks correspond to certain software vulnerabilities identified by the Open Web Application Security Project (OWASP), a not-for-profit organization focused on improving the security of software.   Each of the OWASP issues below correspond to certain items included in the Common Weakness Enumeration (CWE), a list of software security vulnerabilities which can occur in software development as provided by MITRE, a non-profit research and development group.
Customers should conduct their own security reviews for paid bots to ensure compliance with their internal policies.

How can I get started with using paid bots?

After purchasing the paid bot(s), the bot(s) will be made available for download and can be installed just like any other bot. Watch this demo to understand the installation process.

I downloaded a bot before it became a paid listing. Am I allowed to continue using it?

Yes, you may continue using the bot but these bots will be no longer supported by Automation Anywhere and will not be available for download.

Whom do I contact for more questions?

Contact us at [email protected] if there are other questions or would like more information on paid bots and bot packs.