Install
Download the AARI and follow the instructions to install it in your AAE Control Room.
AARI for Desktop - Create ServiceNow Incident
Using AARI (Automation Anywhere Robotics Interface), this bot creates an incident in the ServiceNow service management system. The bot displays a form that the end-user fills out and the bot creates a ticket. <br> <br> <a href="https://www.automationanywhere.com/products/aari">Meet AARI - Your digital assistant at work</a>
Top Benefits
- Automate creation of ServiceNow Incidents
- Easy to use form
- Business friendly access via AARI for Desktop
Tasks
- Create ServiceNow Incident via AARI for Desktop
Using AARI (Automation Anywhere Robotics Interface), this bot creates an incident in the ServiceNow service management system. The bot displays a form that the end-user fills out and the bot creates a ticket.
* The bot displays a form that the end-user fills out to create ServiceNow Incident
* The form takes in the ServiceNow URL, username and password, and other essential information to fill out the ticket
* Bot makes a REST API call to create the ServiceNow Incident with the above information
* The form provides you with the Incident number once it has created the ticket
Meet AARI - Your digital assistant at work