Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
AWS Comprehend Sentiment Analysis Bot
Extract business insights in your unstructured data with Amazon Comprehend natural language processing (NLP).
Top Benefits
- Improve decision making and return on investment with contextual sentiment mining.
- Quickly detect if feedback is positive, negative or mixed.
- Develop more insightful, data driven customer service and brand strategies.
- Rapidly build resilient automation with Amazon Comprehend.
Tasks
- Analyzes text using tokenization and parts of speech
- Identifies the language of the text with a confidence score
- Extracts key phrases, places, people, brands, or events
- Extract the entities in the text with the polarity associated with them
- Automatically organizes a collection of text files by topic.
There is a treasure trove of potential sitting in your unstructured data. Customer emails, support tickets, product reviews, social media, even advertising copy represents insights into customer sentiment that can be put to work for your business.
This bot is designed to perform Natural Language Processing (NLP) using AWS Natural Language API by simply plugging this bot in an existing or new task. Derive insights and understand sentiment from unstructured text using AWS machine learning.