A2019 - D2H Customer Request

DTH subscription plan change use case, where agent fetches customer information via IF and updates data into multiple applications(DTH Portal, Database, Excel)

Top Benefits

  • Improve sales team productivity by up to 30%.
  • Speed up reporting cadence to focus team on the right priorities.
  • Fast, efficient processing whenever you need it.

Tasks

  • Interactive Form
  • Alert email
  • Excel

DTH subscription plan change use case, where agent fetches customer information via IF and updates data into multiple applications( DTH Portal, Database, Excel ). Also, it generates an invoice and sends an email at the end.

In addition, this use case includes dynamic selection components (radio buttons, checkboxes) which are not inherently available to IF, to give dynamic selection we have used a custom command package.

Get Bot

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Vendor
Automation Type
Bot
Last Updated
October 13, 2020
First Published
October 13, 2020
Enterprise Version
A2019
ReadMe
ReadMe
Support

See the Bot in Action

Initial form
DTH website
Output generated
PREV NEXT
Initial form
DTH website
Output generated

Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • DTH website data
  • Input data source