Microsoft Sentiment Analysis Bot
Understand your customers with opinion mining by automating sentiment analysis and scoring
Top Benefits
- Improve customer service and brand marketing with contextual sentiment mining
- Quickly detect if feedback is positive, negative or neutral
- Develop more insightful, data driven customer service and brand strategies
- Rapidly build resilient and reusable automation with the Cloud Natural Language API
Tasks
- Analyze the sentiment expressed in a text
- Extract the entities in the text with the polarity associated with them
- Analyzes key phrases and entities in the text and returns positive, negative or neutral
- Scores sentiment for easy data driven analysis
This bot is designed to perform Natural Language Processing (NLP) using Cloud Natural Language API by simply plugging this bot in an existing or new task. Derive insights from unstructured text using Microsoft machine learning. This bot uses Microsoft Natural Language API. Understand the overall sentiment expressed in a block of text.
Mine social media, customer reviews and surveys to improve products, brand reputation and customer service.
Free
- Bot Security Program
-
Level 1
- Applications
-
- Business Process
- Customer Service & SupportInformation Technology
- Category
- Cognitive Automation
- Downloads
- 120
- Vendor
- Automation Type
- Bot
- Last Updated
- May 24, 2021
- First Published
- March 1, 2020
- Platform
- Automation 360
- Support
-
- Community Support Only
- Pathfinder Community Developer Forum
- Bot Store FAQs
See the Bot in Action
Setup Process
Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
Configure
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
Run
That's it - now the Bot is ready to get going!
Requirements and Inputs
- Input text ( String)
- Subscription Key: Azure Cognitive Services Subscription Key. See Create a Cognitive Services resource using the Azure p
- End Point URL: Azure Cognitive Services End Point URL. See Create a Cognitive Services resource using the Azure portal.