Microsoft Sentiment Analysis Bot

Understand your customers with opinion mining by automating sentiment analysis and scoring

Top Benefits

  • Improve customer service and brand marketing with contextual sentiment mining
  • Quickly detect if feedback is positive, negative or neutral
  • Develop more insightful, data driven customer service and brand strategies
  • Rapidly build resilient and reusable automation with the Cloud Natural Language API

Tasks

  • Analyze the sentiment expressed in a text
  • Extract the entities in the text with the polarity associated with them
  • Analyzes key phrases and entities in the text and returns positive, negative or neutral
  • Scores sentiment for easy data driven analysis

This bot is designed to perform Natural Language Processing (NLP) using Cloud Natural Language API by simply plugging this bot in an existing or new task. Derive insights from unstructured text using Microsoft machine learning. This bot uses Microsoft Natural Language API. Understand the overall sentiment expressed in a block of text.

Mine social media, customer reviews and surveys to improve products, brand reputation and customer service.

Access Now

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Downloads
120
Vendor
Automation Type
Bot
Last Updated
May 24, 2021
First Published
March 1, 2020
Platform
Automation 360
Support

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Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Input text ( String)
  • Subscription Key: Azure Cognitive Services Subscription Key. See Create a Cognitive Services resource using the Azure p
  • End Point URL: Azure Cognitive Services End Point URL. See Create a Cognitive Services resource using the Azure portal.