A2019 - Pega Infinity Package

The package supports several APIs from the Pega Infinity platform

Top Benefits

  • Start a new case in Pega Infinity
  • Upload and download attachments of an existing case
  • Get and execute user assignments
  • Get detailed case information

Actions

  • Starts a new case
  • Attach documents to a case
  • Download document
  • Get user’s direct and workbasket assignments
  • Execute assignments

The package supports several APIs from the Pega Infinity platform and Pega applications based on this platform such as customer service and sales automation. It contains actions to start cases, download and upload case attachments and execute user case assignments.

Get Package

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Vendor
Automation Type
Package
Last Updated
March 16, 2021
First Published
March 15, 2021
Enterprise Version
A2019
ReadMe
ReadMe
Support

See the Package in Action

Start a case
Execute an assigment
Start and run a whole case from a bot
PREV NEXT
Start a case
Execute an assigment
Start and run a whole case from a bot

Setup Process

Install

Download the Package and follow the instructions to install it in your AAE Control Room.

Configure

Use the Package in a bot, configure keys and other credentials the package will need (see the ReadMe for details.)

Run

That's it - now the Package is ready to get going!

Requirements and Inputs

  • Pega Infinity 8.5+