Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
Scan Customer/Vendor Responses to OpsVeda Requests and Update Sales/Purchase Orders in SAP
Based on vendor/customer responses to early/late delivery requests on an order, the bot intelligently validates responses & updates the respective orders in SAP
Top Benefits
- Lost sales avoidance
- Improved sales operations productivity
- Increasing agility in supply chain operations
Tasks
- Scan the inbox of a given email address for vendor/customer responses to previously sent automated emails
- If an unread vendor/customer response has been detected, validate the response. If validation fails, forward response
- Log into Cisco VPN
- If it was a vendor response, update the Stock Date to the new approved value for the respective Purchase Order inside
- If it was a customer response, update the requested delivery date to the new approved value for the respective Sales
The OpsVeda Operational Intelligence system matches customer demand to supply (On hand inventory as well as anticipated deliveries from vendors). The soft allocation is done based on the configured criteria including the requested delivery date and customer priority. There will be cases where the system detects that the customer orders cannot be serviced on time because the stock will not arrive early enough from the vendor. On such occasions, the Bot Send Email Requests for Early Inbound or Additional Time for “Confirmed Late” Orders in OpsVeda sends email requests to the vendor requesting that the stock be delivered earlier or to the customer requesting for additional lead time. This Bot scans the replies to such emails for further follow-up action. Based on vendor/customer responses to early/late delivery requests on a purchase or sales order, the bot intelligently validates the vendor/customer responses and updates the purchase/sales order inside SAP.