Twilio Integration Package
Send SMS & Place voice calls to Customers, Service teams, software developers, and more using the Automation 360 Twilio Integration package in your automation.
A tutorial is available on Developer Portal for this bot, check it out: Automation 360 Tutorial: How to build a Twilio package
The source code for this package is available on the Automation Anywhere GitHub page
Top Benefits
- Minimize downtime by sending status updates on bot processing directly from the bot itself.
- Quickly get support involved by automating text notifications regarding inconsistencies or anomalies.
- Seamlessly integrate this package into any existing automation.
Actions
- Sends text messages directly from your bots using the Twilio SMS platform
- Remind customers of scheduled appointments
- Send regular updates to customers
Improve automation reliability, generate buy-in for your RPA projects and enlist your support team with the A2019 Twilio Integration package. This package can be added to any of your existing automation projects.
The tasks and skills listed are just a sample of how you can use this package. By sending text messages automatically, your bots can provide helpful updates internally and externally. Use this bot to send messages and place voice calls to RPA developers, support staff, IT teams, executive decision makers, customers, vendors and more. Improve customer services, incident time to resolution, bot uptime, automation initiative funding and customer communication.
A tutorial is available on Developer Portal for this bot, check it out: Automation 360 Tutorial: How to build a Twilio package
The source code for this package is available on the Automation Anywhere GitHub page
Free
- Bot Security Program
-
Level 1
- Applications
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- Business Process
- Customer Service & SupportInformation TechnologyRPA Development
- Category
- Horizontal
- Downloads
- 107
- Vendor
- Automation Type
- Package
- Last Updated
- May 20, 2021
- First Published
- October 20, 2020
- Platform
- Automation 360
- ReadMe
- ReadMe
- Support
-
- Community Support Only
- Pathfinder Community Developer Forum
- Bot Store FAQs
See the Package in Action
Setup Process
Install
Download the Package and follow the instructions to install it in your AAE Control Room.
Configure
Use the Package in a bot, configure keys and other credentials the package will need (see the ReadMe for details.)
Run
That's it - now the Package is ready to get going!
Requirements and Inputs
- Active Twilio Account
- Twilio SID
- Twilio Auth Token