- Sends text messages directly from your bots using the Twilio SMS platform
- Remind customers of scheduled appointments
- Send regular updates to customers
Improve automation reliability, generate buy-in for your RPA projects and enlist your support team with the A2019 Twilio Integration package. This package can be added to any of your existing automation projects.
The tasks and skills listed are just a sample of how you can use this package. By sending text messages automatically, your bots can provide helpful updates internally and externally. Use this bot to send messages and place voice calls to RPA developers, support staff, IT teams, executive decision makers, customers, vendors and more. Improve customer services, incident time to resolution, bot uptime, automation initiative funding and customer communication.
A tutorial is available on Developer Portal for this bot, check it out: A2019 Tutorial: How to build a Twilio package
The source code for this package is available on the Automation Anywhere GitHub page
- Bot Security Program
- Business Process
- Customer Service & SupportInformation TechnologyRPA Development
- Automation Type
- Last Updated
- November 11, 2020
- First Published
- October 20, 2020
- Enterprise Version
See the Package in Action
Download the Package and follow the instructions to install it in your AAE Control Room.
Use the Package in a bot, configure keys and other credentials the package will need (see the ReadMe for details.)
That's it - now the Package is ready to get going!
Requirements and Inputs
- Active Twilio Account
- Twilio SID
- Twilio Auth Token