Virtual Call Center Agent - Twilio
The bot helps to generate an automated call to one or more people without raising a phone call
Top Benefits
- Helps to save the time to call a person or multiple people
- The receiver will get a call as voice note of text entered by sender
- User can generate single calls for instant purpose
- The given text will be transferred into voice
![](https://s3-us-west-2.amazonaws.com/botstore-media/wp-content/uploads/2021/03/23093436/a2019-virtual-call-center-agent-twilio-0.png)
![](https://aai-botstore-static-assets.s3-us-west-1.amazonaws.com/images/illustrations/illustration_automation-anywhere-digital-workers.png)
Tasks
- Triggers a call to the desired number
- Initiates single or multiple calls
- In all calls, entered text will be converted into voice to the receiver
- User can enter individual or identical text as in the input Excel
- Only one call will initiates at a time
This Bot will help to generate automated calls for one or more people without raising a phone call. It helps to call people/employees instantly. The user can generate single or multiple calls. The user's text will be converted into voice to the receiver and only one call will initiate at a time.
Free
- Bot Security Program
-
Level 1
- Applications
-
- Business Process
- Customer Service & SupportHuman Resources
- Category
- Cognitive AutomationUtility
- Downloads
- 46
- Vendor
- Automation Type
- Bot
- Last Updated
- May 21, 2021
- First Published
- March 23, 2021
- Platform
- Automation 360
- ReadMe
- ReadMe
- Support
-
- KLOUDPAD Mobility Research Pvt. Ltd.
- Mon, Tue, Wed, Thu, Fri 9:00-17:00 UTC+0
- +914844858910
- development@cloudsys.co.in
- Bot Store FAQs
See the Bot in Action
Setup Process
Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
Configure
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
Run
That's it - now the Bot is ready to get going!
Requirements and Inputs
- Automation 360 should be installed
- Python should be installed, and set the path
- Install Twilio Python library. For installing Twilio, the user needs to run 'pip install twilio' in command prompt
- Setup a Twilio account (Accound SID, Authentication Token, FromNumber) in the Twilio configuration input excel sheet