Install
Download the AARI and follow the instructions to install it in your AAE Control Room.
AARI for Web - Real-Time Payment Processing
This bot leverages AARI for Web - a simple interface for agents to process payments in real-time over the phone, with a digital assistant helping along the way <br> <br> <a href="https://www.automationanywhere.com/products/aari">Meet AARI - Your digital assistant at work</a>
Top Benefits
- Agent productivity
- Increased payment accuracy and throughput
- Improved workplace morale and efficiency
Tasks
- Log into Salesforce
- Sort Cases that fall under certain priority levels
- Retrieve case details for payments needing action
- Update case information
- Provide a simple web interface for agents
AARI (Automation Anywhere Robotics Interface) for Web delivers a digital assistant to any user that can access a web browser.
A user logs into AARI and kicks off a workflow, where a digital assistant accesses SFDC and mainframe apps while the Agent simply clicks through a simple interface in a web browser. Payment information for each case is intuitively displayed, where the Agent can enter notes and status updates inline, while the bot does all the heavy-lifting on the backend across various systems of record.
Meet AARI - Your digital assistant at work