Analyze feedback from employees

Analyze text-based, unstructured employee feedback from multiple sources.

Top Benefits

  • Easily embed unstructured employee feedback into your processes.
  • Analysis based on typical organizational dimensions: management, opportunity, people, rewards.
  • Includes positive/negative/neutral polarity analysis by category.
  • High out-of-the-box accuracy and relevance, with no need for coding.

Tasks

  • Analyze open-ended responses and free-form comments from employee interviews, surveys and social media conversations.
  • Enrich internal systems with organization-level employee feedback analysis, including categorization and polarity.
  • Obtain the full analysis of the employee feedback categorization.

People are a company's most important asset and understanding employees' aspirations and frustrations with respect to the organization is essential to developing and maintaining talent and building an effective business.

However, in order to embed this information automatically into the company's processes and enable them to effectively take this feedback into account, it is necessary to perform an analysis that is highly adapted to this domain.

This bot uses MeaningCloud's semantic analysis APIs and the predefined models of its Vertical Pack for the analysis of the Voice of the Employee to implement a general-purpose employee feedback analysis.

The bot receives the text of an unstructured comment and returns a multilevel categorization based on typical organizational categories: work environment, management, human relations, remuneration, and opportunities offered by the organization. In addition, the bot can return a positive/negative/neutral polarity analysis related to these categories as well as the JSON with the complete analysis returned by the API.

The bot enables the immediate analysis of employee feedback related to general organizational dimensions, with high relevance and accuracy and without the need to develop specific domain configurations. In this way, that feedback can be embedded into the company's processes and enrich its internal systems (HCMS, HCM) with very valuable information about the needs, perceptions and preferences of employees.

Get Bot

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Vendor
Automation Type
Bot
Last Updated
February 11, 2020
First Published
February 11, 2020
Enterprise Version
11.x
ReadMe
ReadMe
Support

See the Bot in Action

Analyze the Employee Feedback TaskBot
Example response of the analysis available
JSON response with complete analysis
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Analyze the Employee Feedback TaskBot
Example response of the analysis available
JSON response with complete analysis

Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Access to MeaningCloud Deep Categorization 1.0 (MeaningCloud account)
  • Access to the Voice of the Employee vertical pack (MeaningCloud)
  • Input a UTF-8 text