Assign a Jira issue to User using RestApi

This bot will assign an issue to JIRA users using JIRA REST API.

Top Benefits

  • This bot assigns all the issues in JIRA service desk to a user, quickly, without any technical supervision
  • Easy Integration with JIRA Service desk Application.

Tasks

  • Read and Gets Input from Excel File
  • Calls REST API to get exact user issue and Assign in JIRA Application

This bot is designed to work for any user by simply plugging this bot in existing or new task.The objective of this Bot is to automatically assign the issues in the JIRA service desk to the JIRA users.

Bot will automatically assign the issues which are in open state to the Jira users. User details are maintained in an excel document. Based on the Issue key from the unassigned Issues queue the user will be assigned to that Issue. In this process REST API URL is used to pass the assignee name.

Key Use Case:

The new Issue Tickets which were created by the support team will be added into the Unassigned Issues queue. Then the user is allocated for the newly opened issue ticket by the Administrator or by the Project Manager.

The new Issue Tickets which were created by the support team will be added into the Unassigned Issues queue. Then the user is allocated for the newly opened issue ticket by the Administrator or by the Project Manager.

Get Bot

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Downloads
224
Vendor
Automation Type
Bot
Last Updated
July 24, 2020
First Published
August 23, 2018
Enterprise Version
11.3.3
ReadMe
ReadMe
Support

See the Bot in Action

Input File
Before Assigning Jira issue to USER
Assigned Jira issue to USER
PREV NEXT
Input File
Before Assigning Jira issue to USER
Assigned Jira issue to USER

Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Jira User Name
  • Jira User Secreat Account API
  • Issue Key
  • Assignee Secret Code , Domain Name
  • Python Path