AWS SNS Package

Connect Automation 360 bots with Amazon SNS to publish topic messages, send SMS alerts, manage subscriptions, and monitor topic metrics.

Top Benefits

  • Connects Automation 360 bots with AWS SNS for event-driven notifications.
  • Enables one-to-many message delivery through SNS topic subscribers.
  • Supports email and SMS notification scenarios from automation workflows.
  • Reduces custom API coding with reusable SNS package actions.
  • Supports subscription filter policies for targeted subscriber delivery.

Actions

  • Start an authenticated AWS SNS session.
  • Publish messages to SNS topics with optional subject and message attributes.
  • Send SMS notifications directly to one or more phone numbers.
  • Subscribe email or SMS endpoints to SNS topics.
  • List subscriptions, get topic attributes, retrieve metrics summary, and unsubscribe endpoints.

The AWS SNS Package enables Automation 360 bots to use Amazon Simple Notification Service for notification-driven and event-driven automation scenarios. It allows bot developers to publish messages to SNS topics, send SMS alerts, subscribe email or SMS endpoints, apply subscription filter policies, inspect topic attributes, list topic subscriptions, retrieve metrics summary, unsubscribe endpoints, and close the AWS SNS session after execution.

This package is useful when automation workflows need to notify users, teams, support groups, business stakeholders, or downstream systems without building custom API scripts. A bot can publish a message once to an SNS topic and Amazon SNS can distribute it to configured subscribers such as email and SMS endpoints. This helps support alerting, approval updates, exception notifications, finance updates, compliance messages, operational status updates, and cloud integration workflows.

Actions Included:
Start Session
Publish Message to Topic
Publish SMS to Phone Number
Subscribe Endpoint
List Subscriptions by Topic
Get Topic Attributes
Get Topic Metrics Summary
Unsubscribe Endpoint
End Session

The package also supports filter policy scenarios where subscribers receive only matching messages based on message attributes. This is useful for targeted notifications, such as routing high-priority finance alerts to one subscriber group and operational alerts to another subscriber group.

The included demo bot shows how to configure the package, connect to AWS SNS, topic publishing, SMS publishing, endpoint subscription, filter policy-based delivery, subscription listing, topic attribute retrieval, metrics summary, unsubscribe operation, and session closure.

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Free

Applications
Business Process
Category
Vendor
Automation Type
Package
Last Updated
July 9, 2026
First Published
June 23, 2026
Platform
Automation 360
ReadMe
ReadMe
Support
Bot Security Program
Level 1

See the Package in Action

Enterprise notification architecture with SNS
Complete AWS SNS package action journey
Real business scenarios for SNS-based alerts
A360 bot using SNS action for publish message to topic
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Enterprise notification architecture with SNS
Complete AWS SNS package action journey
Real business scenarios for SNS-based alerts
A360 bot using SNS action for publish message to topic

Setup Process

Install

Download the Package and follow the instructions to install it in your AAE Control Room.

Configure

Use the Package in a bot, configure keys and other credentials the package will need (see the ReadMe for details.)

Run

That's it - now the Package is ready to get going!

Requirements and Inputs

  • Automation 360 Control Room with permission to import/upload custom packages.
  • AWS account with SNS enabled and required SNS resources configured.
  • AWS Access Key ID and Secret Access Key, preferably stored in Credential Vault.
  • AWS region, SNS topic ARN, and endpoint details as per action.
  • IAM permission for Publish, Subscribe/Unsubscribe, GetTopicAttributes, ListSubscriptionsByTopic, and GetMetricStatistics

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