Make Changes In iTop
This bot makes updates in iTop tickets.
Top Benefits
- 100% accurate
- Easy to learn
- Reduce human effort and cost
- Faster than a manual process
Tasks
- Take input from prompt
- Update tickets in iTop
This bot makes updates in iTop tickets.
Process:
- User enters Description, User Name, and other variables for bot to use.
- Bot hits the Rest API with update details.
- Bot triggers change request in iTop.
Free
- Bot Security Program
-
Level 1
- Applications
-
- Business Process
- Customer Service & Support
- Category
- Utility
- Vendor
- Automation Type
- Bot
- Last Updated
- December 11, 2020
- First Published
- March 16, 2020
- Platform
- 11.3
- ReadMe
- ReadMe
- Support
-
- In2IT Technologies
- Mon, Tue, Wed, Thu, Fri 9:00-17:00 UTC+0
- 911204842600
- info@in2ittech.com
- Bot Store FAQs
See the Bot in Action
Setup Process
Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
Configure
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
Run
That's it - now the Bot is ready to get going!
Requirements and Inputs
- Take input from prompt