Change Mangement ITOP

It will take the customer change request description and hit on the API. Then automatically it will change the incident request.

Top Benefits

  • 100% accuracy
  • More in production
  • Easy to learn
  • Reduce human effort and cost
  • faster than manual process

Tasks

  • Automatically it will change ticket request
  • Take input from prompt
  • No need to go inside the ITOP server

Enter the Description Value in Prompt and stored in variable.
Enter the FirstName in prompt and stored in variable.
Enter the Last Name in prompt and stored in variable.
Rest API will use.
In Rest API, we will enter the variable such as Description, First Name, and Last name.
After successfully hit the API ,change request will be created on iTOP.

Get Bot

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Vendor
Automation Type
Bot
Last Updated
July 24, 2020
First Published
March 16, 2020
Enterprise Version
11.3
ReadMe
ReadMe
Support

See the Bot in Action

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Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Take input from prompt