Make Changes In iTop

This bot makes updates in iTop tickets.

Top Benefits

  • 100% accurate
  • Easy to learn
  • Reduce human effort and cost
  • Faster than a manual process

Tasks

  • Take input from prompt
  • Update tickets in iTop
This bot makes updates in iTop tickets. Process:
  • User enters Description, User Name, and other variables for bot to use.
  • Bot hits the Rest API with update details.
  • Bot triggers change request in iTop.

See the Bot in Action

Setup process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Use the Bot in a bot, configure keys and other credentials the Bot will need (see the ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Take input from prompt

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