Control Room Assistant

This automation helps to do control room actions like creating an user account, check number of work items in wlm queue, check status of devices connected to cr

Top Benefits

  • Reduce Control Room admin to perform redundant activites
  • Work load management queue can be checked effortlessly
  • Bot runner device status can be checked at any time

Tasks

  • Control room user account creation is automated at end user level
  • Control room admins can easily monitor the wlm queue and add more devices if volume spike up
  • Device status can be checked easily

The Control Room Operations Assistant is an AI-driven agent built on the Automation Anywhere platform that enables users to perform common Control Room operational tasks through natural language requests. The agent intelligently classifies user requests, collects required information, and executes the appropriate Task Bots and API services. Requests that do not match supported categories are redirected to the Control Room Administrator.
The agent classifies free-form user input into one of the following categories:

User Account Creation

Add users with Developer or Runner licenses.

Developer license requests are processed automatically.

Runner license requests trigger Human-in-the-Loop (HITL) approval before assignment.

WLM Queue Status Check

Retrieves the number of work items and status from a specified Workload Management (WLM) queue.

Bot Runner Device Status Check

Checks whether a specified Bot Runner device is Connected or Disconnected in Control Room.

If the request does not match any of the above categories, the user is advised to contact the Control Room Administrator.

Access Now

Free

Applications
Business Process
Category
Vendor
Automation Type
AI Agent
Last Updated
January 21, 2026
First Published
January 21, 2026
Platform
Automation 360
ReadMe
ReadMe
Support
Bot Security Program
Level 1

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Setup Process

Install

Download the AI Agent and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the AI Agent is ready to get going!

Requirements and Inputs

  • Config.xml file needs to be updated with key user details and control room details
  • API key profile should be created in control room and provided necessary permissions

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