Automate the process of creating Change Requests in ServiceNow. Provide a ServiceNow URL, credentials, and details related to your change, and the ServiceNow Change Request bot will assist in creating the change for you. Save time and frustration of working with the ServiceNow interface and let a bot request the change on your behalf.
- Bot Security Program
- Business Process
- Customer Service & SupportInformation Technology
- Automation Type
- Last Updated
- January 29, 2021
- First Published
- May 17, 2018
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- AAE 10 sp2 setup
- Inputs: Username, Password, URL, Description. Short Description, State, Priority, Impact, Configuration Item, Assignment Group, Assigned To