Create Change Request in ServiceNow

Automate the creation of Change Requests in ServiceNow

Top Benefits

  • Quick and seamless integration
  • Easy to use and integrate into new or existing tasks without any technical supervision
Automate the process of creating Change Requests in ServiceNow. Provide a ServiceNow URL, credentials, and details related to your change, and the ServiceNow Change Request bot will assist in creating the change for you. Save time and frustration of working with the ServiceNow interface and let a bot request the change on your behalf.

Setup process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Use the Bot in a bot, configure keys and other credentials the Bot will need (see the ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • AAE 10 sp2 setup
  • Inputs: Username, Password, URL, Description. Short Description, State, Priority, Impact, Configuration Item, Assignment Group, Assigned To

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