Create Change Request in ServiceNow

This bot will create a new Change Request in ServiceNow. This bot is provided by Automation Anywhere.

Features

This bot is designed to work for any user by simply plugging this bot in existing or new task to create Change Request in Service Now. The respective user needs to provide credential and basic information. Please check "More Details" section for details on parameters.

Benefits

Quick and seamless Integration. Easy to use and integrate into new or existing tasks without any technical supervision.

Quick Links

Inputs

Username, Password, URL, Description. Short Description, State, Priority, Impact, Configuration Item, Assignment Group, Assigned To

Output

Response string contains Change Request JSON

More Details

URL , Username and Password are mandatory fields.

Owner Contact Info

Automation Anywhere

https://www.automationanywhere.com

Pre-install Checks

Functional AAE 10 sp2 setup

Install Related

Installation

Download the bot from Bot Store.
Double click on the .msi file.
On Welcome to Installation wizard, click Next to continue.
Click I agree to the terms in the license agreement radio button to accept the agreement.
Get/Copy the License key from Bot Store Downloads into License Key, click Next to continue.
Click Install to begin the installation.
Click Finish to complete the installation.
To view the installation go to 'My Tasks' folder on AAE Client to see bot files.

Uninstall

Open Add/Remove Programs -> Select the Bot/Digital Worker to be installed
Click uninstall

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Create Change Request in ServiceNow

Create Change Request in ServiceNow