This bot is designed to create a new Knowledge Article object in Service Now. Simply provide a ServiceNow URL, login credentials, and basic details for the Knowledge Article itself, and the bot will automate the process of creating the Knowledge Article in your ServiceNow environment.
- Bot Security Program
- Business Process
- Customer Service & SupportInformation Technology
- Automation Type
- Last Updated
- January 29, 2021
- First Published
- May 17, 2018
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- AAE 10 sp2 setup
- Inputs: Username, Password, URL, Article Description, Article Type, Author, Category Type, Short Description