This bot is designed to work for any user by simply plugging this bot in existing or new task to create a Knowledge article in Service Now. The respective user needs to provide credential and basic information for creating a Knowledge article. Please check "More Details" section for details on parameters.
URL , Username and Password are mandatory fields.
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- Functional AAE 10 sp2 setup
Inputs: Username, Password, URL, Article Description, Article Type, Author, Category Type, Short Description