Create New Case in Salesforce

Create a new case in Salesforce automating on top of the Salesforce UI

Top Benefits

  • Quick and seamless integration with Salesforce
  • Easy to use and integrate into new or existing tasks without any technical supervision
The Create Case in Salesforce bot is designed to authenticate with Salesforce and create a new case using the provided inputs. Credentials and a valid Salesforce URL are required for authentication and new case processing. To create a new case, provide the MetaBot with a valid Salesforce URL, username, and password. Additionally, the account name and case currency are mandatory fields.

Setup process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Use the Bot in a bot, configure keys and other credentials the Bot will need (see the ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • AAE 10 sp2 setup
  • Inputs:
  • vUserID
  • vPassword
  • vURL
  • vCaseOrigin
  • vCaseCurrency
  • vStatus
  • vPriority
  • vCaseType
  • vCaseReason
  • vSubject
  • vDescription
  • vInternalComments
  • vSendEmailtoContact

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