Install
Download the Digital Worker and follow the instructions to install it in your AAE Control Room.
Digital Google Cloud IT Admin
This Digital Worker offers simple yet effective automation of cloud VM instance provisioning and instance management on Google Cloud Platform.
Top Benefits
- IT Admins can focus more on the big picture, how best to scale and support the organization as technology changes.
- Offloads high volume, repetitive tasks from day-to-day work.
- Allows your team more time to focus on larger, more complex tasks and problem solving.
- IT professionals can be more creative in their work and more engaged overall.
Skills
- Automates cloud VM instance provisioning
- Instance management on Google Cloud Platform
The Digital Google Cloud IT Admin's skills include user management, Virtual Machine (VM) Instance creation and generating utilization reports for the company's Google Cloud usage. This Digital Worker offers simple yet effective automation to the recurring activity of cloud VM instance provisioning and instance management on Google Cloud Platform.
The Digital Google Cloud IT Admin provides support to an IT Cloud Engineer and Administrator by identifying and extracting VM provisioning tickets from Zendesk. After converting the ticket status to pending, the Digital Google Cloud IT Admin intercepts the information from the ticket and creates a Google Cloud VM Instance for the user. It also automates the management end of the VM provisioning. It gathers the units of the CPU utilization of every instance in a project for a predetermined interval time and generates a utilization report in the form of a CSV file containing the results. Additionally, the Digital Google Cloud IT Admin provides real time operational insights for the utilization report dashboard using Bot Insight.