Digital Software Deployment
The bot offers software install/uninstall functions by fetching the details from service request raised in ServiceNow App Store
Top Benefits
- Reduces the time from 2-3 hours to 10 min
- Deploys and maintains applications hassle-free
- Reduces deployment-related errors
- Delivers a revolutionary change in software deployment
- Provides quick and seamless integration
Tasks
- The REST_API URL is passed on to the bot along with required details
- The bot triggers when a service request is raised for software installation/uninstall in ServiceNow App Store
- It collects the information such as software name, on which machine is to be deployed from ServiceNow REST API
- The bot deploys the software through SCCM
- It updates the service request with the software installation status
End user fills an online form in ServiceNow for installing a software on their system. A Service Request will be created and ServiceNow invokes the bot. The bot connects to SCCM, identify the right collection and pushes the deployment. Once the software is installed, it closes the service request.
$5000 USD per bot
Annual Subscription
- Bot Security Program
-
Level 1
- Applications
-
- Business Process
- Customer Service & SupportInformation Technology
- Category
- Utility
- Vendor
- Automation Type
- Bot
- Last Updated
- December 10, 2020
- First Published
- January 14, 2020
- Platform
- 11.3.3
- ReadMe
- ReadMe
- Support
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- ITC Infotech India Ltd.
- Mon, Tue, Wed, Thu, Fri 9:00-17:00 UTC+5.5
- +91-802298833
- automation.hub@itcinfotech.com
- Bot Store FAQs
- SKU
- AAE_BS_DigiSoftwareDepl_Ess
See the Bot in Action
Setup Process
Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
Configure
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
Run
That's it - now the Bot is ready to get going!
Requirements and Inputs
- ServiceNow
- SCCM