- Create user account in CS module
- Enroll new employee in HR system
- Create account in email exchange
- Create account in Active Directory
- Change request status from assigned to resolved
Problem Statement: HR spends a lot of time creating new accounts for new employees and managing the onboarding process manually. These tasks are repetitive and are subject to human error.
These time-consuming tasks include:
- Create a new account in a Customer Support Solution
- Enroll employee in HR system
- Create an email
- Create an account in Active Directory
The Solution: With this CyberMAK bot, all the above tasks and more can be done in minutes. No matter the volume or how repetitive the tasks may be, the bot results will be fast and error-free.
The Value: HR will be able to focus on other strategic initiatives in the saved time, in turn improving employee experience. The bot will help save time and provide error-free work in minutes whilst avoiding huge mail trails of communication.
- Bot Security Program
- Business Process
- Human ResourcesInformation Technology
- Automation Type
- Last Updated
- December 11, 2020
- First Published
- February 17, 2020
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- BMC Remedy ITSM
- Web Browser