Get Change Request in ServiceNow

Fetch Change Request details in ServiceNow

Top Benefits

  • Quick and seamless integration with Service Now
  • Easy to use and integrate into new or existing tasks without any technical supervision.
Quickly and easily automate the process of retrieving Change Request details from ServiceNow. Provide credential details, and some basic information for querying Change Request to automate some of the workflow processes in and around Change Requests and change management in Service Now.

See the Bot in Action

Setup process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Use the Bot in a bot, configure keys and other credentials the Bot will need (see the ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • AAE 10 sp2 setup
  • Inputs: Username, Password, URL, Description. Short Description, State, Priority, Impact, Configuration Item, Assignment Group, Assigned To

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