Get Knowledge Articles in ServiceNow

Query ServiceNow for a list of matching Knowledge Articles

Top Benefits

  • Quick and seamless Integration with ServiceNow
  • Easy to use and integrate into new or existing tasks without any technical supervision

This bot is designed to fetch one or more Knowledge Articles from ServiceNow. Provide a ServiceNow URL, credentials, and basic information for querying for Knowledge Articles, and the bot will return a list of matching articles.

Get Bot

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Downloads
159
Vendor
Automation Type
Bot
Last Updated
January 29, 2021
First Published
May 17, 2018
Enterprise Version
10.5
Support

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Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Functional AAE 10 sp2 setup
  • Inputs: Username, Password, URL, Description. Short Description, State, Priority, Impact, Configuration Item, Assignment Group, Assigned To