Get Problems in ServiceNow

This bot enables you to query ServiceNow for list of problems

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Get Problems in ServiceNow

Get Problems in ServiceNow

This bot enables you to query ServiceNow for list of problems

Get Problems in ServiceNow

This bot enables you to query ServiceNow for list of problems.  This bot is provided by Automation Anywhere.


Features

This bot is designed to work for any user by simply plugging this bot in existing or new task to get one or more Problem from Service Now. The respective user needs to provide credential and basic information for getting a list of Problem. Please check "More Details" section for details on parameters.

Benefits

Quick and seamless Integration. Easy to use and integrate into new or existing tasks without any technical supervision.


Inputs

Username, Password, URL, Article Description, Article Type, Author, Category Type, Short Description

Output

Response string contains problem JSON


More Details

URL , Username and Password are mandatory fields.

Owner Contact Info

Vendor image

Pre-install Checks

Functional AAE 10 sp2 setup


Install Related

Installation

  • Download the bot from Bot Store.
  • Double click on the .msi file.
  • On Welcome to Installation wizard, click Next to continue.
  • Click I agree to the terms in the license agreement radio button to accept the agreement.
  • Get/Copy the License key from Bot Store Downloads into License Key, click Next to continue.
  • Click Install to begin the installation.
  • Click Finish to complete the installation.
  • To view the installation go to 'My Tasks' folder on AAE Client to see bot files.

Uninstall

  • Open Add/Remove Programs -> Select the Bot/Digital Worker to be installed 
  • Click uninstall 

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