Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
Create New Incident in ServiceNow
This bot will create an incident in ServiceNow.
Top Benefits
- Quick and seamless integration with ServiceNow.
- Can be used to create multiple incidents in one iteration
This bot is designed to work for any user by simply plugging this bot in existing or new task to create an Incident in ServiceNow. The respective user needs to provide credential and basic information required for creating an Incident.
Inputs: Connect - Table Name, Instance, User Name, Password Create - Incident Caller First Name, Incident Caller Last Name, Incident Caller Id, Opened By, Short Description, Description, Impact Get - Query String, Output Path
Hi Abhiram Bysani, If you go to your “My Downloads” page, you will be able to find a column called “License Key”. You should click on the row of the bot you have downloaded, click on the button called “Copy to clipboard” and when you paste (CTRL+V) you will find your license.
I do not have the license key, so not able to install the BOTs. Could you please let me know how to get the License key from the BOT Download.
Lionel, please search the Bot Store for Servicenow. There are a number of bots available that address your inquiry.
Hello I am solution Leader RPA at Devoteam LUxembourg. I already worked with AA during 1 year at one our client. is ti possible to me to have a bot about servicenow like create new incident, create change request and Get change request... I need its to show to another client how AA can interact with servicenow. Best regards