Create New Incident in ServiceNow

This bot will create an incident in ServiceNow.

Top Benefits

  • Quick and seamless integration with ServiceNow.
  • Easy to use and integrate with new or existing
  • Bots without any technical supervision.

This bot is designed to work for any user by simply plugging this bot in existing or new task to create a Incident in ServiceNow. The respective user needs to provide credential and basic information for creating an Incident. Please check "More Details" section for details on parameters.

This bot can perform three operations : Connect with ServiceNow Instance, Create Incident

Get Bot

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Downloads
517
Vendor
Automation Type
Bot
Last Updated
August 12, 2020
First Published
February 13, 2018
Enterprise Version
10.5
Support

See the Bot in Action

PREV NEXT

Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Functional AAE 10 sp2 setup
  • Inputs: Connect - Table Name, Instance, User Name, Password Create - Incident Caller First Name, Incident Caller Last Name, Incident Caller Id, Opened By, Short Description, Description, Impact Get - Query String, Output Path