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Create New Incident

This bot will create an incident in ServiceNow.

Top Benefits

  • Quick and seamless Integration with Service Now. Easy to use and integrate with new or existing Bots without any technical supervision.

This bot is designed to work for any user by simply plugging this bot in existing or new task to create a Incident in Service Now. The respective user needs to provide credential and basic information for creating an Incident. Please check "More Details" section for details on parameters.

This bot can perform three operations : Connect with Service Now Instance, Create Incidents

Get Bot

Free

Applications
Business Process
Category
Security
Passed third-party anti-virus scan conducted by Automation Anywhere.
Downloads
419
Vendor
Automation Type
Bot
Last Updated
October 10, 2018
First Published
February 13, 2018
Support

See the Bot in Action

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Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Functional AAE 10 sp2 setup
    Inputs: Connect - Table Name, Instance, User Name, Password Create - Incident Caller First Name, Incident Caller Last Name, Incident Caller Id, Opened By, Short Description, Description, Impact Get - Query String, Output Path