- Read the value from Prompt.
- Process Rest web services and will pass the value.
- It will show the ticket number in message box after successfully incident creation.
Bot will read the value from Prompt assignment and will pass it to the Rest API. It will hit the API then will create the incident on iTOP. After completion of the BOT, user will see the incident number in message box without going into the iTOP. Ticket number will show in the message box. Here, we can notedown the incident number.
- Automation Type
- Last Updated
- July 24, 2020
- First Published
- March 12, 2020
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- Need to enter the value in Prompt such as Description Name, FirstName, LastName..