Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
Manage Service Incident Creation
It takes inputs in Prompt to create an incident in Manage Service. After the successful creation of Incident. Bot returns the order ID.
Top Benefits
- Speed up any incident creation
- Simple to use
- Improves Productivity
- Gives Accurate output
Tasks
- Takes input in prompt and assign it in internal variables.
- Shows output in message box at the end of bot.
Input: receives in prompt
Actions: Hits a REST API and creates an incident in manage service engine.
Output: Gives ticket number at last in the message box.
Use cases: If any person doesn't know how to create an incident by the use of the API. Then this bot is needed. It is simple to use and reduces complexity.