- Reset Office 365 passwords
- Send user confirmation email
If a ticket is raised by an Office 365 user for a password reset on any ticketing system, this bot reads the ticket and extracts the necessary information. Then by using its Office 365 admin privileges, the bot resets the password for the user and sends a confirmation email to their alternate email ID.
- Bot Security Program
- Business Process
- Customer Service & SupportInformation Technology
- Automation Type
- Last Updated
- December 11, 2020
- First Published
- July 19, 2019
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- Ticketing system details to extract request emails from