Office365 Password Reset Bot

This bot automates the administrative activity of resetting Office 365 password in case of password expiry/forgot password/account unlock

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Office365 Password Reset Bot

Office365 Password Reset Bot

This bot automates the administrative activity of resetting Office 365 password in case of password expiry/forgot password/account unlock

Office365 Password Reset Bot

This bot automates the administrative activity of resetting Office 365 password in case of password expiry/forgot password/account unlock


Features

If a ticket is raised by Office365 user for password reset on any ticketing system, the bot reads the ticket, extracts information from that. Then by using the O365 admin privileges, the bot resets the password of the O365 Account of the respective user and sends an email to its alternate email id.

Benefits

This is useful for providing 24x7 support for the O365 password reset service without human intervention.


Inputs

The data from the ticketing system is extracted in the form of input.csv file and the file is placed in Input Folder

Output

An email is sent to the requester with the new password.


More Details

NA

Owner Contact Info

Vendor image

Pre-install Checks

 Open Add/Remove Programs -> Select the Bot/Digital Worker to be installed  Click uninstall


Install Related

Installation

  • Download the bot from Bot Store.
  • Double click on the .msi file.
  • On Welcome to Installation wizard, click Next to continue.
  • Click I agree to the terms in the license agreement radio button to accept the agreement.
  • Get/Copy the License key from Bot Store Downloads into License Key, click Next to continue.
  • Click Install to begin the installation.
  • Click Finish to complete the installation.
  • To view the installation go to 'My Tasks' folder on AAE Client to see bot files.

Uninstall

  • Open Add/Remove Programs -> Select the Bot/Digital Worker to be installed 
  • Click uninstall 

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