- Monitor PLM TraCE for service requests to create user groups in FlexPLM
- Create user groups
- Send confirmation email
- Close the service request with the appropriate comments and updates
This bot will look for Service Requests raised in PLM TraCE to create a new user group.
If a ticket is found, using all the details provided in the ticket, it creates the group in the FlexPLM application and closes the Service Request.
- Bot Security Program
- Business Process
- Customer Service & Support
- Automation Type
- Last Updated
- December 7, 2020
- First Published
- January 8, 2020
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- PLM TraCE