Reset Password in FlexPLM and PLM TraCE
This bot monitors PLM TraCE for service requests to reset user passwords and fulfills them.
Top Benefits
- Automatically picks up and processes tickets to reset passwords
- Reduce human effort by 80% and human intervention by 100%
- Prevents your team from needing to monitor PLM systems for tasks
Tasks
- Monitor PLM TraCE for service requests to reset passwords in FlexPLM
- Reset user passwords
- Send confirmation email to the user
- Close the service request with the appropriate comments and updates
This bot will look for Service Requests to reset a password in PLM TraCE. Upon finding a request, it collects the details from the ticket and resets the password.
Free
- Bot Security Program
-
Level 1
- Applications
-
- Business Process
- Customer Service & Support
- Category
- Utility
- Vendor
- Automation Type
- Bot
- Last Updated
- December 7, 2020
- First Published
- January 8, 2020
- Platform
- 11.3
- ReadMe
- ReadMe
- Support
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- ITC Infotech India Ltd.
- Mon, Tue, Wed, Thu, Fri 9:00-17:00 UTC+5.5
- +91-802298833
- automation.hub@itcinfotech.com
- Bot Store FAQs
See the Bot in Action
Setup Process
Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
Configure
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
Run
That's it - now the Bot is ready to get going!
Requirements and Inputs
- PLM Trace
- FlexPLM