- BOT will monitor the PLm Trace and look for Service Request to reset the password
- Once BOT come across any such request, it takes up the request and perform the activity
- Completes the task of password reset for the requested user and send a confirmation mail to the user
- When all the activities are completed, BOT closes the service request with the appropriate comments and updates
This Bot will look for the Service Requests created for password reset in PLM Trace application.
Upon finding a request, it collects corresponding details from the ticket and resets the password.It also resolves the Service Request.
Automatically picks up the tickets and processes it.
Reduces the human effort by 80% and human intervention by 100%.
Avoids a dedicated person/team, who has to keep watching the tickets all the time and process it manually.
- Automation Type
- Last Updated
- July 24, 2020
- First Published
- January 8, 2020
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- PLM Trace