- Monitor PLM TraCE for service requests to update user access in FlexPLM
- Update user access to groups
- Send confirmation email to the user
- Close the service request with the appropriate comments and updates
This bot will search for user access modification Service Requests in the PLM TraCE application.
If a ticket is found, it fetches all the details from the ticket and updates user access as needed.
- Bot Security Program
- Business Process
- Customer Service & Support
- Automation Type
- Last Updated
- December 7, 2020
- First Published
- January 8, 2020
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- PLM TraCE