- BOT will monitor the PLm Trace and look for Service Request to modify user access in FlexPlm
- Once BOT come across any such request, it takes up the request and perform the activity
- Without any manual intervention, BOT completes the task of modification of the user and send a confirmation mail to user
- When all the activities are completed, BOT closes the service request with the appropriate comments and updates.
This Bot will search for user access modification Service Requests in PLM Trace application.
If any ticket found, it fetches all the details from the ticket and add/modify/removes access to the user as per the requirement.
Avoids a dedicated person/team, who has to keep watching the tickets all the time and process it manually.
- Automation Type
- Last Updated
- July 24, 2020
- First Published
- January 8, 2020
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- PLM Trace