- Monitor PLM TraCE for service requests to create users in FlexPLM
- Create users
- Send confirmation email to the user
- Close the service request with the appropriate comments and updates
This bot will search the PLM TraCE application for Service Requests to create new users.
If a ticket is found, it automates user creation in the FlexPLM application by using the information provided in the ticket and closes the Service Request.
- Bot Security Program
- Business Process
- Customer Service & Support
- Automation Type
- Last Updated
- December 7, 2020
- First Published
- January 8, 2020
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- PLM TraCE