Report a problem in Micro Focus

Create Reports a problem request by taking inputs from Outlook unread mails.

Top Benefits

  • Improve sales team productivity by up to 50%.
  • Fast, Efficient and works seamlessly
  • Reduce cost and time of user

Tasks

  • Reads Unread Outlook Mails base on Subject and Body
  • Create Report a Problem request in Micro Focus

This bot is designed to work for any user by simply plugging this bot in existing or new task.The objective of this Bot is to automatically raise tickets in Micro Focus whenever there is an issue in system and same is assigned to micro focus users.

Bot will automatically raise a service request for users base on user email. Once request is raised user will get notification on his/her mail.

Key Use Case: This bot raises service request for all the issues in Micro Focus service desk to a user, quickly, without any technical supervision. Easy Integration with Micro Focus Application.

Get Bot

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Downloads
46
Vendor
Automation Type
Bot
Last Updated
February 11, 2020
First Published
November 7, 2018
Enterprise Version
11.3.3
ReadMe
ReadMe
Support

See the Bot in Action

Input File
Micro Focus Home Page
Micro Focus Submission page
PREV NEXT
Input File
Micro Focus Home Page
Micro Focus Submission page

Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Microfocus URL
  • Host Name
  • Port Number