- Reads Unread Outlook Mails base on Subject and Body
- Create Report a Problem request in Micro Focus
This bot is designed to work for any user by simply plugging this bot in existing or new task.The objective of this Bot is to automatically raise tickets in Micro Focus whenever there is an issue in system and same is assigned to micro focus users.
Bot will automatically raise a service request for users base on user email. Once request is raised user will get notification on his/her mail.
Key Use Case: This bot raises service request for all the issues in Micro Focus service desk to a user, quickly, without any technical supervision. Easy Integration with Micro Focus Application.This bot raises service request for all the issues in Micro Focus service desk to a user, quickly, without any technical supervision. Easy Integration with Micro Focus Application.
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- Microfocus URL
- Host Name
- Port Number