Request a Service in Micro Focus

Creates a service request in Microfocus by taking input from outlook unread mails.

Top Benefits

  • Improve sales team productivity by up to 50%.
  • Fast, Efficient, works seamlessly
  • Reduce time and energy for user.

Tasks

  • Reads Unread mail in Outlook
  • Creates a service request in MicroFocus

This bot is designed to work for any user by simply plugging this bot in existing or new task.The objective of this Bot is to automatically raise service request in Micro Focus Application to the Micro Focus Users

Bot will automatically raise a service request for users base on user email. Once request is raised user will get notification on his/her mail.

Key Use Case: Automation Anywhere helps us to automate the monotonous and value lacking tasks by reducing human errors. Thus, we can save time and money. This bot raises service request for all the issues in Micro Focus service desk to a user, quickly, without any technical supervision. Easy Integration with Micro Focus Application.

Get Bot

Free

Bot Security Program
Level 1
Applications
Business Process
Category
Downloads
60
Vendor
Automation Type
Bot
Last Updated
February 11, 2020
First Published
November 9, 2018
Enterprise Version
11.3.3
ReadMe
ReadMe
Support

See the Bot in Action

Input File
MicroFocus Home page
Microfocus Request submitted page
PREV NEXT
Input File
MicroFocus Home page
Microfocus Request submitted page

Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Microfocus URL
  • Host Name
  • Port Number