Run Query to get Support Data in Zendesk

This bot enables users to automate the process of querying Zendesk for support data

Top Benefits

  • Quick and seamless integration
  • Easy to use and integrate into new or existing tasks without any technical supervision

Use this bot to automate the process of querying Zendesk for support data. The bot supports Zendesk authentication as well as support for custom Zendesk support queries.

To read more about Zendesk API Key (required for operation), please refer to https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token-

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Free

Bot Security Program
Level 1
Applications
Business Process
Category
Downloads
98
Vendor
Automation Type
Bot
Last Updated
January 29, 2021
First Published
March 8, 2018
Platform
10.5
Support

See the Bot in Action

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Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • AAE 10 sp2 setup
  • Inputs: Accepts data from Query, Zendesk Domain, Zendesk Login Email, Zendesk API Key.