Run Query to Get Incident Data in ServiceNow

This bot enables developers to query ServiceNow to get a return a full list of matching Incident details.

Top Benefits

  • Quick and seamless integration
  • Easy to use and integrate into new or existing tasks without any technical supervision.
Using the Run Query to Get Incident Data in ServiceNow Bot, developers can quickly query ServiceNow for a list of Incidents and their corresponding details. There are 2 core functions performed by this bot:
  • Connect with ServiceNow Instance
  • Get Incidents details

Setup process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Use the Bot in a bot, configure keys and other credentials the Bot will need (see the ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • Automation Anywhere v11.x
  • Inputs: Connect - Table Name, Instance, User Name, Password.
  • Get: Query String, Output Path.

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