Service Insights

Service Insights is a user installed Bot that completes your installation process. It provides valuable data on the health of your RPA program, and enables your CSM to have the most up to date information to guide your RPA journey.

Top Benefits

  • Make better decisions and help your CSM provide you with a higher level of support.

The Service Insight Bot creates a PDF on the real time health of your RPA deployment, which can be used to make better decisions and help your CSM provide you with a higher level of support.

A detailed user guide is available within the installer to help configure the input parameters within the Service Insights Bot.

Get Bot


Bot Security Program
Level 1
Business Process
Automation Type
Last Updated
July 24, 2020
First Published
June 13, 2019
Enterprise Version

See the Bot in Action


Setup Process


Download the Bot and follow the instructions to install it in your AAE Control Room.


Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)


That's it - now the Bot is ready to get going!

Requirements and Inputs

  • As this Bot will need to login to the Control Room to get the necessary platform information, it is important that the Control Room access should be made available. Other information required to configure the Bot should also be handy. Control Room Version: AAE 11.3.2 Control Room URL: http://: (e.g. Control Room Admin Username Control Room Admin Password DownloadFolder: This is the path on the machine on which the Bot will copy the files. Email Settings: Specify the email settings under AAE Client > Tools > Options > Email Settings
  • Inputs: Control Room URL, Control Room Administrator Username and Password, Download Folder Path,