Install
Download the Bot and follow the instructions to install it in your AAE Control Room.
ServiceNow Connector
ServiceNow connector utility packages 60 CRUD activities on Incident, User, Task, Problem, Service Catalog, Knowledge Article, Change Request, and Attachments.
Top Benefits
- Quick development
- Seamless integration
- Faster execution
- Less error-pone integration
Tasks
- Create listed item in the Servicenow
- Update listed item in the Servicenow
- Get listed item in the Servicenow
- Delete specified items from Servicenow
ServiceNow is a leading provider of IT service management and helpdesk functionality as well as employee and customer workflows. ServiceNow-connector utility packages function for around 60 activities to perform various operations such as add, delete, update, or retrieve (ADD, DELETE, UPDATE, or GET) on different objects from ServiceNow. With the current version, we have prioritized entities Incident, User, Task, Problem, Service Catalog, Knowledge Article, Change Request, and Attachments. Users can perform any of the listed operations by providing required arguments just in few steps as users just need to consume the Meta bot from their existing AA workflow. Users can create a customized flow of the ServiceNow operations by using the metabot functions.