- Provides SLA end datetime (excluding holidays / weekends), based on start date and SLA hours entered by user.
Bot excludes user-provided holidays and weekends during SLA calculation and specially built for 24*5 support model where SLAs has to maintained in hours.
- Bot Security Program
- Business Process
- Finance & Accounting
- Automation Type
- Last Updated
- December 15, 2020
- First Published
- February 18, 2020
- Enterprise Version
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- Microsoft Excel macro (input template is included)