TypeSafe AI Package

Add AI decisions to bots with TypeSafe AI: pick the best option, score on a scale, answer yes/no, or run several questions on text in one call.

Top Benefits

  • Decisions as data: get an option, score or yes/no probability your bot reads directly, with no prompts or text parsing.
  • Confidence you can act on: use the confidence value in an If condition to send uncertain cases to a person.
  • Several questions in one call: Evaluate answers choice, score and yes/no questions on the same text in one request.
  • Fast to set up: define options or levels and a one-line instruction, with no model training or labeled data.
  • Works with common text: send email bodies, ticket text, comments or extracted document text as plain text or JSON
Product video fallback

Actions

  • Choice: Selects the best-matching option from your list of options and descriptions
  • Score: Rates the text on a scale you define
  • Noul: Answers a yes/no question about the text with a probability
  • Evaluate: Asks yes/no, choice and score questions about the same text in a single call
The TypeSafe AI package lets Automation 360 bots make decisions about text with TypeSafe AI, without writing prompts or parsing free-text replies. Each action sends your text to TypeSafe AI and returns a structured Dictionary that a bot can use directly in If conditions, routing and reports. Actions included: Choice: selects the best-matching option from a list you define, with a short description for each option. Score: rates the text on an ordered scale you define, such as low, medium and high frustration. Noul: answers a yes/no question about the text and returns a probability, with optional criteria that explain what counts as yes. Evaluate: asks yes/no, choice and score questions about the same text in a single call. Typical uses include routing emails and tickets to the right team, rating urgency or sentiment, checking whether a message states a deadline or contains a required clause, and sending uncertain cases to a person for review.

Setup process

Install

Download the Package and follow the instructions to install it in your AAE Control Room.

Configure

Use the Package in a bot, configure keys and other credentials the Package will need (see the ReadMe for details.)

Run

That's it - now the Package is ready to get going!

Requirements and Inputs

  • A TypeSafe AI account and API key.
  • State: The text to analyze, such as an email body, ticket text or extracted document text
  • Choice: Question ID, Instruction, Criteria: a list of options, each with a name and a description
  • Score: Question ID, Instruction, Criteria: an ordered list of levels, each with a name and a description
  • Noul: Question ID, Instruction, Criteria: a name and description that explain what counts as a yes

Customer Reviews

0.0(0 reviews)

No reviews yet.